Inbox and Reviews will be offline for ~30 min. Plan accordingly.
GRO Dashboard
Assigned tenants
3
Conversations
34
Action needed
18
Unread messages
21
Current stays
9
Upcoming stays
14
Missed calls
4
Active alerts
6
Tenants
Cross-tenant inbox and call load, sorted by action needed.
| Tenant | Conversations | Action needed | Unread | Current | Upcoming | Missed calls |
|---|---|---|---|---|---|---|
BV Bali Villas Co. | 31 | 16 | 19 | 8 | 12 | 4 |
SA Swiss Alpine Retreats | 2 | 1 | 1 | 1 | 1 | 0 |
CS Canggu Surf Hostel | 1 | 1 | 1 | 0 | 1 | 0 |
Needs attention
Action-needed and unread conversations across all assigned tenants.
| Guest | Property | Description | Category | Sentiment | Created | Actions |
|---|---|---|---|---|---|---|
LM Lukas Meyer | The R Apartment Uetliberg, Klima, Parken - Wallbox Swiss Alpine Retreats | Hallo, ist ein später Check-out am Sonntag möglich? | RESERVATION CHANGES | 😊 Positive | 26 Aug, 09:15 | |
CM Carlos Mendes | Beachfront Bungalow Seminyak Canggu Surf Hostel | Do you provide airport transfer from Ngurah Rai? | GUEST REQUESTS | 😐 Neutral | 26 Aug, 07:05 | |
HL Hannah Lee | Villa Ocean Bali Villas Co. | Hi — checking if Villa Ocean is available for late August? | OTHER | 😐 Neutral | 12 Aug, 08:30 | |
SM Sofia Martinez | Villa Canggu Bali Villas Co. | Could you also arrange airport pickup for 4 people? | GUEST REQUESTS | 😊 Positive | 11 Aug, 09:12 | |
? info@stayvilla.com | Unknown Bali Villas Co. | Do you have availability for a wedding group in September? | OTHER | 😐 Neutral | 9 Aug, 14:20 | |
DK Daniel Kim | Nomad Mansion Garden Bali Villas Co. | Can you arrange an airport pickup? We land at 14:00 on Friday. | GUEST REQUESTS | 😐 Neutral | 6 Aug, 12:10 | |
LM Lucas Müller | 5BR Pool the R Villa Luwa – Serene near Canggu Bali Villas Co. | We just checked in and the pool is dirty. There are leaves everywhere. | CLEANLINESS | 😠 Negative | 26 Jul, 15:30 | |
SM Sarah Mitchell | 5BR Pool the R Villa Luwa – Serene near Canggu Bali Villas Co. | What time is check-in? We arrive at 15:00. | CHECK IN DETECTED | 😊 Positive | 11 Jul, 10:30 | |
MM Max Müller | Villa Sunset Bali Villas Co. | Is parking available? | OTHER | 😊 Positive | 26 Apr, 14:02 | |
LP Lisa Park | Villa Ocean Bali Villas Co. | I want a refund! The pool was dirty | CLEANLINESS | 😠 Negative | 26 Apr, 14:01 |