Inbox and Reviews will be offline for ~30 min. Plan accordingly.
Settings
Manage your account settings and set e-mail preferences.
Guidance
How-to text and YouTube videos for housekeeping. Attach them to cleaning steps; cleaners see them on the checklist.
Chemical safety
Never mix bleach with any other cleaner. Wear gloves for bathroom products. Open a window before spraying. Store every product back in the cleaning cart, never in the guest kitchen.
Emptying and cleaning the fridge
Throw away all opened food and anything the guest left. Keep sealed welcome items. Remove shelves, wash with warm soapy water, dry fully before refitting. Wipe the door seal; mould there is a Problem with a photo.
Making a bed to hotel standard
Fitted sheet tight with no wrinkles. Flat sheet seam side up, folded 30 cm over the duvet at the head. Duvet cover buttons at the foot. Pillows standing, open ends facing away from the door. Finish with the runner centred at the foot of the bed.